Customer Satisfaction Survey AeroConnections

May we request you to take a few minutes to complete this Confidential Customer Service Survey to help us to ensure that our customer service standards are met with, and this is part of Quality Management Standards we follow:

Name of Airline / MRO

Contact Details

AeroConnections Account Manager

Date

Please tick the appropriate box to indicate your degree of satisfaction.

	Very Poor	Poor	Satisfactory	Good	Excellent

Do you have any comments or suggestions that would help us improve our customer service?

What do you like about our services, and how do we add value to your business?

What do you dislike about our services?

How well do we understand your business and add value?

What would we need to do to satisfy your requirements even more?